With the “Shelter in Place” order affecting Santa Clara County from today until April 7th, we would like to share a few things with everyone.
WHY WE ARE OPEN
As a medical office, we have been “strongly encouraged“ to remain open, which we are doing in service to our patients. Many of our patients have health issues that should be addressed in the office at this time. We are also seeing our pregnant patients who must be seen regularly. To make this as safe as possible for all of our patients, staff, and physicians, we’ve also made a lot of changes to how we’re scheduling patients.
We have been working to adjust our schedule to make it safer for everyone:
- All “annual” or “well-woman” exams will be rescheduled to later in the year
- All visits that could be done via Televisit are being changed over to that format
- Pregnancy appointments are continuing as scheduled
- To decrease any wait time in the waiting room, we are spacing remaining patients out over the day
- Any patients that must be seen but have flu-like symptoms are being rescheduled to a time outside of normal clinic hours to prevent any contact with other patients
- If you have an appointment scheduled in the next 3-4 weeks, we may be calling to discuss it with you, please answer our phone calls. The staff has a lot of calls to make so this can be safe for everyone involved.
- We have a rigorous cleaning process of exam rooms, common areas and the entire office to prevent the spread of infection
We have for quite some time been able to see patients virtually, through “Televisits” when appropriate, and are continuing to do so.
We also are able to accommodate more televisits as we try to keep our physical offices somewhat empty to prevent the spread of the coronavirus.
If you’ve been wanting a consultation on a women’s health topic, please call or email to request a televisit. We realize many of our patients are at home and have flexibility now that will disappear as patients go back to work and need to catch up on what’s been left undone.
Examples of consultation that we can do without physical contact:
- Discussion of birth control options: different types, side effects, benefits, what’s best for you, etc
- Preconception or pre-pregnancy consultation for couples intending to start trying in the near future
- Menopause: what it means, what to expect, what women can do, what women should do, etc
- Peri-menopause: what to expect, how to manage it, what women should be doing
- Polycystic Ovarian Syndrome: what it is, why people develop PCOS, how to best manage it if you’re planning a pregnancy, what to do to prevent other complications of PCOS
- Weight loss: resources, goals, mental work, medication available
- Decreased libido (sex drive)
- Painful sex
- Painful or irregular periods
- Review of abnormal lab results and imaging studies
- Discussion of family history of cancer that may need genetic testing or increased surveillance
- Anxiety or concerns around the current coronavirus pandemic to get most recent updates from our office
- Other health topics you want to discuss that may not require an exam
Both Dr. Awaad and Zainab are continuing full schedules for mental health appointments. If you would like to see one of them, please call or email to see about availability.
Thank you and we are wishing everyone good health and peaceful times at home as we all do our best to socially distance ourselves and shelter in place.